Spinning with joy to share that not only does Michael Sgro Leadership Coaching had an A+ rating with the Better Business Bureau but for the last three years we are officially accredited by the BBB, which has the highest of standards in better business. To boot, we are (currently) the only business/leadership coaching firm in Syracuse with both the A+ rating and this accreditation. We are very grateful for serving the last 9-years with the highest ethical and legal standards

Every human on planet earth has naturally driven skills sets that help them achieve goals and relate to others. As we grow in our career and with various responsibilities, we have found that most professionals plateau in their jobs or get stuck because they are overusing those strengths that come naturally to them. This becomes most apparent when you are under pressure or stress and your "autocorrect" kicks-in and it likely is not the behavior that will be most effective in d

Today, we’re celebrating a milestone that represents far more than a number—it represents thousands of conversations, moments of growth, breakthroughs, challenges overcome, and leaders empowered. Coach Sgro has officially reached 10,000 hours of one-on-one leadership coaching. Reaching 10,000 hours is a meaningful achievement in any profession. It reflects years of listening deeply, asking thoughtful questions, challenging assumptions, celebrating victories, and partnering w

At Michael Sgro Leadership Coaching, we're excited to announce the launch of the new Empathic Leadership Credential (ELC) website—a dedicated resource for professionals who want to lead with greater empathy, authenticity, and impact. As today's workplace continues to evolve, technical expertise alone is no longer enough. The most effective leaders build trust, foster psychological safety, navigate difficult conversations with confidence, and inspire others through genuine hum